General Foyer – Covid-19 Policies
- On arrival, you will be required to provide contact details and answer triage questions.
- Face coverings to be worn in all public areas.
- If you have any symptoms of Covid-19 you will not be allowed to train
- Temperature checks will be taken.
- Track and trace will be in operation, you must provide your details for this.
- All guests entering the arena must be at least 1 metre apart.
- Please adhere to the clearly marked separated entrance and exit routes set out by the Arena.
- Hand sanitiser is available around the Arena. Please use these regularly and wash your hands regularly.
- No outside food or drink permitted inside the Arena. The cafe will be open to the Arena customers only.
- All skaters need to book in advance via the NEW online booking system.
- No cash payments will be accepted – card payments only.
- Access to the ice rink is for coaches and skaters only.
- It is your personal responsibility to respect social distancing if you do not comply you may be asked to leave.
Training on the Ice – Covid-19 Policies
- We advise all students to come dressed ready to skate. Skates may be put on in the designated area, which is the Skaters bar.
- Parents and guardians must stay in the foyer.
- Please note the Arena is cashless, only card payments will be taken.
- Skaters must arrive no earlier than 10 minutes before there allocated online session time. Once the designated session time has ended, please leave the Arena immediately.
- Personal items should be reduced to a minimum and remain in the bar area.
- Personal rubbish is to be taken with you when you leave the Arena. Toilets for skaters only.
- The Arena car park will be available from 9 am and must be paid by card.
- Access to Pleasure Beach Park is not permitted from the Arena.
- Entry for skaters is through the box office turnstiles, use the downstage right entrance to the ice.
- Exit the ice downstage left, and use the exit closest to the Arena shop.
- Coaches must coach from the barriers, no more than 4 on the ice, must be on the quarter.
- Music system to be operated by coaches only.
- Skate guards must be worn as soon as you step off the ice.
Public Skating – Covid-19 Policies
- All skaters must pre-book in advance online.
- Skaters must bring their own skates.
- We advise all students to come dressed ready to skate. Skates may be put on in the designated area, which is the Skaters bar.
- Public Skate sessions can only be pre-book in advance online.
- Before and after each session, use hand sanitiser.
- No spectators, parents or guardians are allowed in the Arena.
- You must be aged 10 or over to skate unless you are skating with an adult.
- Keep a 1.5-metre distance between each other.
- Entry and exit must be one at a time.
- face coverings must be worn in all public areas.
- Temperature checks will be taken.
- We operate a Test & Trace policy meaning you must provide your details for this.
- We ask that if you have any symptoms of Covid-19 you do not visit us.
- You must be aged 10 or over to skate unless you are skating with an adult.
- Skate guards must be worn as soon as you step off the ice.
- Only a maximum of 20 people is allowed on the ice at a time.
Dance Studio – Covid-19 Policies
- Please do not arrive more than 5 minutes before your lesson, and leave straight after the lesson.
- Use only personal equipment.
- Before and after each session, use hand sanitiser.
- No spectators, parents/guardians are allowed in the Dance Studio.
- Keep a 1.5-metre distance between each other.
- Entry and exit must be one at a time.
- Dance Studio will have enhanced cleaning.
- Each coach should comply with the health and safety of their students.